Privacy Policy for Waterloo Audiology

This privacy policy explains how Waterloo Audiology uses and safeguards any non-health related information that you provide to Waterloo Audiology. Our goal is to protect your private information. 

Waterloo Audiology may update this policy at future times but will provide the most up to date version (both in person and online). The current policy is effective from January 1st, 2024.

Information that may be collected:

Name Contact information including phone numbers and email addresses Demographic information such as zip codes, preferences, and interests Other information relevant to customer care, surveys, promotions and offers

We collect  this information to better understand your needs and provide you with necessary and convenient service. This includes:

Internal record keeping We may use the information to improve our offered products and services We may use provided email addresses to send promotions about new products, special offers or other information which we think you may find interesting or beneficial We may use your information to contact you for market research purposes. We may contact you by email, phone or mail form based on the information that you share We may use the information to customize the website to better suit our patient’s interests We may share your data in the event of a sale, merger or other business combination or event that results in the sale or acquisition of some, all or the majority of our business or assets

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties